NEW Updates as of 12 Oct 2023

The CitSci login changes will go into affect on the website October 12-13. An updated version of the mobile apps is also required because of the login changes. Due to the way the Apple and Google Play Store approve and update mobile apps there might be some downtime where the mobile apps don’t function as expected. The mobile apps will be down for maintenance related to the login changes between Oct 13-15. Once the changes have taken affect on the mobile app, you will be asked to re-login the next time you open the apps. We’ll update this blog post again, once all maintenance has been completed.

PREVIOUS Update

We’re updating the login process on CitSci!

Soon, you will be asked to login to the CitSci website and mobile app with your email address instead of your username. This change will make logging in easier and better aligned with best practices. 

We plan to release this change in the next several weeks. We’ll send additional reminders and an announcement about when this will take effect. Until then continue logging into CitSci using your username and password.

How You Can Prepare

To prepare for the change, check your My Profile page for the email address currently associated with your account. To do this:

1. Login to CitSci
2. Navigate to your My Profile page (upper right hand corner)
3. Click on the Show More button to see your email address
4. Note the email address in a safe place for future use

Need to Change Your Email Address?

If you need to change your email address:

1. Click on the Edit Profile button
2. Change your address
3. Click Submit

Will this change affect my password?

No. This change will not affect your password.